Your Trusted Partner for Government Services in the UAE
Navigate the UAE's government departments and administrative procedures with ease. Our expert PRO (Public Relations Officer) services manage all your document clearing, visa processing, and licensing formalities, saving you time and ensuring full compliance.
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What are PRO Services and Why are They Essential?
In the UAE, a Public Relations Officer (PRO) is responsible for all tasks related to government paperwork and clearances. These services, often called Government Liaison Services, are critical for the lifecycle of any business, covering everything from initial company registration to visa renewals and license amendments.
Attempting to manage these tasks without expert knowledge can lead to significant delays, incorrect submissions, and potential fines. Our professional PRO team acts as your dedicated representative, leveraging deep familiarity with government portals and processes to get things done right the first time. Whether you have a Dubai mainland company or are based in a free zone, our services are tailored to your needs, forming a key part of our overall business setup services.
What Our PRO Services Cover
Residency & Visa Processing
Complete management of new investor visas, employee work permits, and visa renewals and cancellations.
Labour & Immigration Files
Opening and managing your company's files with the Ministry of Human Resources (MOHRE) and Immigration Department.
Document Clearing & Attestation
Handling the attestation of corporate and personal documents from government bodies and foreign embassies.
Trade License Renewals
Ensuring your mainland trade license or free zone permit is renewed on time to avoid penalties.
Emirates ID & Medical Tests
Scheduling appointments and processing applications for the mandatory Emirates ID biometrics and medical fitness tests.
Family & Dependent Visas
We manage the entire sponsorship process for bringing your family to the UAE under our dependent visa services.
License Amendments
Efficiently process any changes to your trade license, such as adding a new partner, changing an activity, or appointing a manager.
Legal Translation Services
Arranging for the certified legal translation of documents as required by various government departments.
In-House vs. Our Professional PRO Services
| Aspect | Handling In-House | Using Our PRO Service |
|---|---|---|
| Expertise | Requires hiring a full-time PRO with up-to-date knowledge, which is difficult to find and retain. | Access to a whole team of experts who are constantly updated on the latest laws and procedures. |
| Time Efficiency | Your staff spends hours in queues and navigating complex online portals, detracting from core business tasks. | We handle everything in the most efficient way possible, saving hundreds of hours per year. |
| Cost | Involves salary, visa, insurance, and gratuity for a full-time employee, often exceeding AED 80,000/year. | Pay only for the services you need through a flexible annual retainer or per-task fee, offering significant savings. |
| Compliance Risk | Higher risk of fines and delays due to missed deadlines or incorrect submissions. | Greatly reduced risk, as our team uses a systematic approach to manage all deadlines and ensure accuracy. |
| Relationships | Building connections with government officials takes years. | We leverage our long-standing relationships with government departments to resolve issues quickly. |
How Our PRO Service Works
Onboarding & Document Collection
We securely collect all your company documents, trade licenses, and employee details to establish your file in our system.
Task Request & Quotation
You can request a service (e.g., "Renew visa for employee X") via email or phone. We provide a clear confirmation and quote if applicable.
Processing & Updates
Our PRO team immediately begins the task, handling all submissions and visits. We provide you with regular, clear updates on the progress.
Completion & Delivery
Once the task is complete, we deliver the stamped documents, new visas, or renewed licenses directly to your office.
Client Feedback
Their PRO services are absolutely essential for our business. They handle all our visa renewals and labour contracts flawlessly, saving our team countless hours. They are professional, fast, and always know the latest regulations.
Michael Jensen, Operations Director
PRO Services FAQs
What is a company Establishment Card?
An Establishment Card is a mandatory document that registers your company with the Immigration Department. It is required before your company can sponsor any residence visas. Our PROs handle its issuance and renewal.
What is MOHRE?
MOHRE stands for the Ministry of Human Resources and Emiratisation. It is the government body that manages all aspects of labour law and employee contracts for mainland companies. Our team liaises with them for all your labour-related needs.
Can you handle PRO services for a free zone company?
Yes. While free zones have their own portals, many processes still require interaction with federal bodies like Immigration (GDRFA/ICA). Our PRO team is experienced in handling services for all major Dubai, Abu Dhabi, and Sharjah free zones.
How are your PRO services priced?
We offer flexible pricing models. For companies with ongoing needs, we recommend a cost-effective annual retainer contract. For single tasks, we offer a transparent, per-service fee. We can provide a custom quote based on your requirements.
Focus on Your Business, We'll Handle the Paperwork
Eliminate the stress of government procedures with our reliable PRO services. Contact us today to learn more about our flexible retainer and per-task packages.
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