Privacy Policy for Business Setup UAE
Effective Date: November 6, 2025
Welcome to Business Setup UAE. We are committed to protecting the privacy and security of our clients and website visitors. This Privacy Policy outlines how Business Setup UAE, operating through the website https://businesssetupuae.ae ("the Site"), collects, uses, discloses, and safeguards your information when you visit our Site or use our services.
Please read this policy carefully. By using our Site and services, you consent to the data practices described in this statement.
1. Definitions
- Personal Data: Any information relating to an identified or identifiable natural person.
- Processing: Any operation performed on Personal Data, such as collection, recording, organization, storage, adaptation, or disclosure.
- Data Controller: The natural or legal person which, alone or jointly with others, determines the purposes and means of the processing of Personal Data. For the purpose of this policy, Business Setup UAE is the Data Controller.
- User: Any individual who visits our Site or uses our services ("you" or "your").
2. Information We Collect
We may collect Personal Data from you in a variety of ways, including, but not limited to:
A. Information You Provide to Us Directly:
- Contact Information: When you fill out a contact form, request a consultation, or communicate with us via email or phone, we collect your full name, email address, phone number, and country of residence.
- Consultation Data: During our consultation process, we may collect further details about your proposed business activities, professional background, and financial information necessary to advise you on the appropriate business setup.
- Documentary Evidence: For company formation and visa processing, we are legally required to collect copies of official documents, which may include your passport, utility bills, resume (CV), and other identification documents.
B. Information We Collect Automatically:
- Log and Usage Data: Our servers automatically collect information when you access our Site, including your IP address, browser type, operating system, referring URLs, pages viewed, and timestamps.
- Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
3. How We Use Your Information
The Personal Data we collect is used for the following purposes:
- To Provide and Manage Our Services: To process your company formation, submit applications to government authorities, handle visa processing, and provide ongoing corporate support.
- To Communicate With You: To respond to your inquiries, send you quotes, provide updates on your application status, and send administrative information.
- For Marketing and Promotional Purposes: With your consent, to send you newsletters, marketing materials, and other information that may be of interest to you. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link in our emails.
- For Analytics and Improvement: To understand how our Site is used, monitor its performance, and improve the user experience and our service offerings.
- For Legal and Compliance Purposes: To comply with applicable laws, regulations, legal processes, and governmental requests in the UAE.
4. Legal Basis for Processing Personal Data
We process your Personal Data based on the following legal grounds:
- Consent: Where you have given us clear consent to process your Personal Data for a specific purpose.
- Contract: Where processing is necessary for the performance of a contract to which you are a party (e.g., our service agreement for company formation).
- Legal Obligation: Where processing is necessary for us to comply with the law (e.g., anti-money laundering regulations and know-your-customer (KYC) requirements).
5. Disclosure of Your Information
We do not sell, trade, or rent your Personal Data to third parties. We may disclose your information in the following situations:
- To Government Authorities: We will share your Personal Data and documentation with relevant UAE government departments, free zone authorities, and other official bodies as required for the purpose of licensing, immigration, and company registration.
- To Service Providers: We may share your information with third-party vendors and service providers who perform services for us or on our behalf, such as payment processing or document translation, under strict confidentiality agreements.
- For Legal Reasons: We may disclose your information if we believe it is necessary to respond to a subpoena, court order, or other legal request.
6. Data Retention
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
7. Data Security
We have implemented appropriate administrative, technical, and physical security measures to protect the security of any Personal Data we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your Personal Data, transmission of personal information to and from our Site is at your own risk.
8. Your Data Protection Rights
Depending on your location, you may have the following rights regarding your Personal Data:
- The right to access – You have the right to request copies of your personal data.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
To exercise these rights, please contact us using the contact details below.
9. Links to Other Websites
Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top. You are advised to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:
- By Email: [email protected]
- By Phone: +971 50 770 6746
- By Mail: Your Full Office Address, e.g., Office 2008, Iris Bay Tower, Business Bay, Dubai, UAE
